| type of client |
 |
title and location of the project |
|
year |
| |
|
|
|
|
| EUROPEAN COMMISSION, DG SANCO |
|
Qualitative research into attitudes and expectations regarding pre-contractual information for financial services among different targets : consumer credits and mortgage loan buyers; savings / financial investments consumers; and consumers having little experience with financial services. Technique used: group discussions. Location: in charge of Belgian part of research taking place in all 27 EU Member States |
|
2007 |
| |
|
|
|
|
| CEDEFOP (European Centre for
the Development of Vocational Training) |
|
Analysis of the current and potential readership
of the European Journal of Vocational Training, (published by
CEDEFOP) and the development of a marketing plan to promote
the publication in the Benelux and France. Techniques used :
desk research, competition analysis, surveys (subscribers, former
and potential readers).Geographic scope : Benelux + France. |
|
2006-2007 |
| |
|
|
|
|
| King Baudouin Foundation |
|
Assistance with the organisation of the
‘European Citizens Consultations’, a 2-day event
in Brussels with participants from all EU Member States to
discuss Europe’s future. Responsible for recruitment,
information and preparation of Belgian participants. Observer
role during the event itself. |
|
2006 |
| |
|
|
|
|
| European Commission, DG Communication |
|
Qualitative study about the awareness
and functioning of the Europe Direct information relay service
of the Commission, by exploring citizens’ views about
such services, if and how they would consider using them,
how they could be better publicized, …. Technique used
: focus groups with different categories of citizens, and
interviews with Europe Direct relay point staff members.
Location : in charge of Belgian part of research taking place
in all EU Member States |
|
2006 |
| |
|
|
|
|
| European Commission, DG Press
and Communication,Cabinet of Mrs. Wallström, Vice-President
of the Commission |
|
Qualitative study on the ‘Future
of Europe’, as part of the implementation of the Commission’s
‘D plan’ (Democracy, Dialogue and Debate). Technique
used : focus groups with various categories of citizens.
Location : in charge of Belgian part of research taking place
in all EU Member States. |
|
2006 |
| |
|
|
|
|
| European Commission,DG Education
and Culture |
|
Framework contract for the evaluation of
information and communication activities. |
|
2006-... |
| |
|
|
|
|
| European Commission, DG Press
and Communication |
|
Qualitative study to contribute to the
assessment of the publications policy in general, and to evaluate
the communication instruments (brochures) in terms of contents
and form in order to help improve them. Techniques used :
focus group and telephone interviews
Location : in charge of Belgian part of research taking place
in a selection of EU Member States |
|
2005 |
| |
|
|
|
|
| European Commission, DG Press
and Communication |
|
Study to collect information on the existing
European parliamentary television channels and audio-visual
services and their plans for future years; to know the European
content of their activities and programmes and their attitudes
and expectations towards the EU institutions. Techniques used
: desk research and interviews
Location : in charge of Belgian part of research taking place
in all EU Member States |
|
2005 |
| |
|
|
|
|
| European Commission, DG Press
and Communication |
|
Qualitative study to assess EU citizen’s
perceptions of the issue of European competitiveness; what
they know, understand and feel about it; and how they react
to the Commission’s action plan for relaunching the
Lisbon Strategy. Technique used : focus groups
Location : in charge of Belgian part of research taking place
in all EU Member States |
|
2005 |
| |
|
|
|
|
| OHIM |
|
Consultancy assignment to improve the telephone
communication by the Office. The assignment consists of three
major parts: a large ‘mystery calling’ exercise,
focus groups with Office staff, a functional analysis of the
possibilities and shortcomings of the existing telephone system.
On the basis of the findings, recommendations are formulated. |
|
2003-2004 |
| |
|
|
|
|
| Telecommunication company |
|
Market research study to test concepts of a campaign for a
telecommunication to promote a new technology.
Technique used : triads
Location : in charge of Belgian part of research taking place
in DE-NL-BE
|
|
2003 |
| |
|
|
|
|
| Belgian SME, manufacturer of
pressure tanks |
|
Market research in Western Europe to explore the market potential
for water treatment appliances.
Techniques used : desk research, personal and telephone interviews
|
|
2003 |
| |
|
|
|
|
| OHIM |
|
Consultancy
assignment to assist the Office in setting up a Market Intelligence
function. Definition of objectives and instruments, and assisting
the Office with the start-up and implementation of tools.
Location : at the premises
of the Office in Alicante, Spain |
|
2003 |
| |
|
|
|
|
| Office for Harmonisation
in the Internal Market (Trade Marks and Designs) - OHIM |
|
Consultancy assignment to assist the Office
in setting up an External Relations Department, defining the
External Communication Strategy and Plan, and implementing this.
Location : at the premises of
the Office in Alicante, Spain |
|
2002-2003 |
| |
|
|
|
|
| Office for Harmonisation
in the Internal Market (Trade Marks and Designs) - OHIM |
|
Large-scale market study among companies,
owners of the Community Trade Mark and external ‘agents’,
representing companies towards OHIM. Purpose of the survey was
to explore the positioning of the CTM and of OHIM, the expectations
of the clients of OHIM in terms of service aspects, and the
future prospects for the CTM.
Technique used : telephone and web-based interviews.
Location
: EU and US |
|
2002 |
| |
|
|
|
|
| European Agency for
Safety and Health at Work |
|
Evaluation of the organisation and operation
of a Europe-wide awareness-raising campaign : 'European Week
2001'.
Techniques used : telephone interviews with project organisers
and Focal Points at national level responsible for the organisation
of the Week.
Location :
all EU Member States |
|
2002 |
| |
|
|
|
|
| European Commission |
|
Qualitative survey on the perceptions of
and the attitudes towards the European Union by European citizens.
Technique used : focus groups.
Location
: Belgium
http://europa.eu.int/comm/governance/areas/studies/optem-report_en.pdf |
|
2001 |
| |
|
|
|
|
| European CommissionDG
Internal Market & DG Consumer Policy |
|
Qualitative research to explore consumers’
satisfaction with services of general economic interest. The
research focussed on 10 sectors including electricity, gas,
water, mobile and fixed telephony services, maritime transport,
air transport, urban transport, inter-city rail transport, mail
services.
Technique used : focus groups.
Location
: Belgium |
|
2001 |
| |
|
|
|
|
| European Parliament |
|
Qualitative survey to explore the image of
the European Parliament.
Technique used : focus groups.
Location
: Belgium |
|
2001 |
| |
|
|
|
|
| European CommissionDG
Enterprise |
|
Qualitative survey to explore the image of
forest-based industries.
Technique used : focus groups.
Location
: Belgium |
|
2001 |
|
|
|
|
|
